Refund Policy

Last updated: 2026-08-03 (draft — please adjust to reflect your actual terms)

This policy applies to Itaja Calendar subscription payments made through the Paysera payment platform.

1. Trial period

Newly registered companies receive a free trial period. No payment is taken during the trial, so refunds do not apply.

2. Subscription payment

When you choose a paid plan, you pay in advance for the selected period (in days). The subscription is activated only after successful payment confirmation.

3. Refund conditions

If you believe a payment was charged in error (e.g. duplicate payment, technical system error), contact us within 14 days of the payment date at info@itaja.lt, stating the payment date and amount.

4. When refunds do not apply

Refunds do not apply if the subscription has already been used (i.e. the System was actively used during the selected period) and there were no system malfunctions on our part.

5. Refund timeframe

Approved refunds are processed within 14 business days of approval, using the same payment method as the original payment.

6. Contact

For refund requests, contact us at info@itaja.lt or by phone at +370 694 09076.